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This Privacy Policy applies to all services on the 7zet platform. By using the platform, you agree to this policy. Please read it in full.
7zet (www.7zet.bet) is an internationally licensed online Sports Betting and casino platform. We believe that protecting your personal data is one of our most important responsibilities. This Privacy Policy explains how 7zet collects your personal information, what it is used for, and how it is kept secure.
Our Privacy Policy has been developed in line with international data protection standards — in particular the EU's GDPR (General Data Protection Regulation) and established international gaming regulations. For our users in Bangladesh, we have presented this policy in plain, accessible language so you can clearly understand what we do with your data.
By registering an account on 7zet, using the platform, or accessing any of our services, you acknowledge this Privacy Policy. If you have any questions, contact us at support@7zet.bet.
Key Point: 7zet never sells your data to third parties. Your information is used solely to improve service quality, ensure security, and meet legal obligations.
7zet collects information in several ways — some is provided directly by you, and some is collected automatically. Full details are outlined below.
2.1 Information You Provide Directly
| Data Type |
Example |
When It Is Collected |
| Identity Information |
Full name, date of birth, gender |
At Registration |
| Contact Information |
Email, phone number, address |
Registration & KYC |
| Identity Verification Documents |
NID, Passport, Driving License |
KYC Verification |
| Financial Information |
BKash/Nagad number, bank account |
Deposits & Withdrawals |
| Support Contact |
Chat messages, email correspondence |
At the Time of Support Request |
2.2 Automatically Collected Information
- IP address and device information (operating system, browser type)
- Activity logs on the platform (login times, betting history)
- Browsing data collected through cookies and tracking technologies
- Geolocation Data (for legal compliance verification only)
- Transaction Details & Timestamps
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We never store your password in plain text. Passwords are always encrypted using advanced hashing technology (bcrypt).
7zet uses your data only for specific, legitimate purposes. It is never used for unnecessary or unjustified reasons.
- Account Management: To create, verify, and keep your account active.
- Service Delivery: To process bets, casino games, and transactions.
- Identity Verification (KYC): To comply with international regulations on anti-money laundering and fraud prevention.
- Customer Support: To handle your complaints and enquiries.
- Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).
- Security Assurance: To detect and prevent suspicious activity.
- Platform Development: To analyse user experience and improve our services.
- Legal Compliance: To comply with directives from regulatory authorities and courts.
Marketing Communications: If you no longer wish to receive promotional emails or SMS, click the "Unsubscribe" link at the bottom of any message, or turn off notifications in your account settings.
7zet's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve platform performance.
4.1 Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure platform security. These cannot be disabled.
- Functional Cookies: To remember your language preference and platform settings.
- Analytics Cookies: To understand how the platform is used (e.g. Google Analytics).
- Marketing Cookies: To show you relevant ads and offers (subject to your consent).
4.2 Cookie Controls
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features. Most modern browsers allow you to manage cookies via Tools > Settings > Privacy & Security.
7zet does not sell your personal data to third parties. However, specific information may be shared in the following limited circumstances:
- Payment Providers: Information required to process transactions via bKash, Nagad, Rocket, or your bank.
- Identity Verification Partner: Licensed third-party verification services for KYC processing.
- Technology Service Providers: For cloud hosting, cybersecurity, and analytics services.
- Legal Authorities: When required by a court order, government directive, or law enforcement request.
- Licensing Authority: Mandatory reporting to our gaming license regulatory authority.
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7zet signs strict Data Processing Agreements (DPAs) with all third parties it shares data with. Those parties are bound to uphold the same standard of privacy protection.
7zet retains your data only for as long as necessary. Retention periods by data type are as follows:
| Data Type |
Retention Period |
Purpose |
| Account Information |
Duration of Active Account + 5 Years |
Legal Obligations |
| KYC Documents |
5 Years After Account Closure |
AML/CFT Regulations |
| Transaction Records |
7 Years |
Financial Regulations |
| Support Contact |
3 Years |
Dispute Resolution |
| Log Files |
12 Months |
Security Monitoring |
| Marketing Preferences |
Until you withdraw your consent |
User Guidelines |
Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked back to you.
Under 7zet's Privacy Policy, you are entitled to several important rights. These rights are upheld in accordance with international data protection standards.
- Right to Know: If you want to know what data we hold about you, we are obligated to provide full details within 30 days.
- Right to Rectification: If any of your data is inaccurate, you can request a correction.
- Right to Erasure: In certain circumstances, you may request that your data be erased ("Right to be Forgotten").
- Right to Restrict Processing: In certain circumstances, you can request that the processing of your data be temporarily suspended.
- Right to Data Portability: You can request an export of your data in a machine-readable format (CSV/JSON).
- Right to Object: You can object to marketing communications or specific processing of your data.
- Right to Withdraw Consent: You may withdraw your consent at any time.
How to Exercise Your Rights: To exercise any of the rights listed above, email us at support@7zet.bet or visit the
Help Centre page. We will respond to your request within 30 days.
7zet employs industry-standard technical and organizational measures to protect your data. Our security framework is regularly verified through independent third-party audits.
8.1 Technical Safeguards
- 256-bit TLS/SSL encryption — active on all data transfers.
- AES-256 Encryption — for stored sensitive data.
- Two-Factor Authentication (2FA) — an added layer of security for your account.
- Firewall & DDoS Protection — securing servers against external attacks.
- Regular security penetration testing to identify and address vulnerabilities.
8.2 Organisational Safeguards
- Employee access to data is restricted on a need-to-know basis.
- All staff receive regular data protection training.
- Strict security assessments for all third-party vendors.
- An active Incident Response Plan is in place.
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You also play a role in keeping your account secure. Use a strong password, enable 2FA, and never share your login credentials with anyone. 7zet will never ask for your password by phone or message.
7zet strictly prohibits anyone under the age of 18 from using the platform. We have put in place several measures to protect minors:
- Age verification is mandatory at the point of registration.
- Age is verified during the KYC process using a government-issued ID.
- Suspicious accounts are automatically flagged for review.
- Any account found to belong to a minor will be immediately closed and all transactions refunded.
Parents are encouraged to use parental control software to manage their children's internet usage. For more information, visit our Responsible Gaming View the page.
7zet may update this Privacy Policy from time to time. When changes are made, we follow the process outlined below:
- You will receive a notification to your registered email at least 14 days before any significant changes take effect.
- The updated policy will be published on this page and the "Last Updated" date will reflect the change.
- Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
- If you do not agree to the updated policy, you may request account closure and we will process any applicable refunds.
Tip: Check this page regularly. Minor updates may not trigger a separate notification, so keep an eye on the "Last Updated" date.
For any questions or complaints about this Privacy Policy, or to exercise your rights, please get in touch with us. Our dedicated privacy team is ready to help.
- Email: support@7zet.bet (Subject: Privacy Request)
- Live Chat: Click the chat icon at the bottom right of the website.
- Help Center: Help Centre Find answers to common questions on this page.
- Response Time: Typically 48 hours; up to 30 days for complex requests.
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7zet will never ask for your password, payment details, or NID number via phone or unfamiliar links. If you receive any such contact, it is a fraud attempt — report it to us immediately.